KLM is an airline carrier registered in Netherlands. For passengers flying with an EU carrier or during flights which originate or land in EU area there is a simple process to raise a complain and claim compensations up to 600 euro.
Know Your Rights
Many airline passengers do not know their rights when it comes to air travel. Luckily, EU area has a strong legislation in place which protect passengers against various cases such as: flights delayed, flights canceled, denied boarding (in case of overbooking), baggage problems or missed connections. You can read more about passenger rights & compensations in case of delayed or canceled flights.
The value of compensations which can be claimed depends on several situations. Check below table for info:
|Itinerary||Distance||Less than 3 hours||3 – 4 hours||More than 4 hours||Never arrived|
|All flights||0 – 1,500 km||❌ € –||✅ €250||✅ €250||✅ €250|
|Internal EU flights||1,500+ km||❌ € –||✅ €400||✅ €400||✅ €400|
|Non-internal EU flights||1,500 – 3,500 km||❌ € –||✅ €400||✅ €400||✅ €400|
|Non-internal EU flights||3,500+ km||❌ € –||✅ €300||✅ €600||✅ €600|
It is also important to note the flight itinerary as here are several situations which can impact the coverage:
|Flight Itinerary||EU air carrier||Non-EU air carrier|
|From inside the EU to inside the EU||✅ Covered||✅ Covered|
|From inside the EU to outside the EU||✅ Covered||✅ Covered|
|From outside the EU to inside the EU||✅ Covered||❌ Not covered|
|From outside the EU to outside the EU||❌ Not covered||❌ Not covered|
Claim Your Compensation
You can now make your claim against KLM with ease using a simple online form. You will require the details of your flight (the one delayed/canceled) and your own personal details to fill in the claim.
- Check the Compensation Form
- Complete your flight details
- Get an estimate of your compensation
- Submit your compensation claim
- Wait for the money to come in